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Help

Tapping theĀ HelpĀ menu will open a pop-up containing three main options:

A) Chat Support This opens theĀ chat support page, where you can directly message the iSmartOfficeā„¢ support team. Please note that due to possibleĀ time zone differencesĀ between users and the support team, response times may vary and could take several hours. ForĀ faster and more detailed assistance, you can switch toĀ email support.

B) Email Support Selecting this option will redirect you to your device’sĀ default email platform, with theĀ recipient and subject line pre-filled. You can write your questions, suggestions, or feedback directly here. Our support team will reply to your message as soon as possible.

C) Open User Guide This button will take you to theĀ iSmartOfficeā„¢ Patient User Guide — most likely, this is where you are right now. Thank you for using our guide!

Tips:

  • Chat support response times may vary depending on time zone differences.
  • For more detailed issues, useĀ Email SupportĀ to include screenshots or attachments.
  • Bookmark thisĀ User GuideĀ for quick reference in the future.