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Frequently Asked Questions

General​

What is DR. ANNIE™ Insights?​

DR. ANNIE™ Insights is an AI-powered dental diagnostic platform that uses deep learning to analyze dental images and generate comprehensive orthodontic reports.

What types of images can I upload?​

You can upload intra-oral photographs (frontal, right, left, upper, lower), panoramic X-rays (OPG), lateral and frontal cephalometric X-rays, and dental model photographs.

How accurate is the AI analysis?​

Our AI models are trained on thousands of dental images and validated by orthodontic specialists. Results should be reviewed by a qualified professional.

Account & Billing​

How do credits work?​

Each report type requires a specific number of credits. Credits can be purchased through the platform. See Credits & Billing for details.

Can I try the platform before purchasing?​

Contact us at support@ismartoffice.com for a demo account.

Technical​

What image formats are supported?​

JPEG and PNG formats are supported. See Image Requirements for specifications.

How long does analysis take?​

Most analyses complete within 5-15 seconds. Complex reports may take up to 30 seconds.

Is my data secure?​

Yes. All data is encrypted in transit (TLS) and at rest. We comply with healthcare data protection standards.

Support​

Need more help? Contact us:

Last updated on by aryo